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Frequently Asked Questions

The questions importers ask us most — answered straight.

What is the minimum order quantity (MOQ)?

One 20ft container for standard models — roughly 60–100 doors depending on size. Mixed models in one container are welcome.

How long does production take?

20–35 days for standard orders after deposit and drawing approval. OEM projects add prototype time.

How long does shipping from China take?

Sea freight runs 15–40 days by destination: ~15 days to the US West Coast, ~30 days to the US East Coast and Europe, ~20–25 days to the Middle East.

How are sectional garage doors packed for sea freight?

Panels get foam-film protection, export cartons and steel pallets; hardware ships boxed separately. Desiccant and moisture barriers are added for long sea routes.

What payment terms do you accept?

30% deposit by T/T to start production, 70% against bill of lading copy. L/C at sight for larger orders.

Do your doors have CE certification?

Our doors are manufactured to EN 13241 requirements and CE documentation can be provided for European orders.

What warranty do you offer?

5 years on panels against manufacturing defects, 2 years on hardware and springs at rated cycles. Warranty terms are written into every proforma invoice.

Can I visit the factory or do a video tour?

Yes — both. Contact us to schedule a live video walkthrough of the production lines.

Still have questions?

Ask us directly — we reply within 24 hours.

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